Conversion Analysis by Zerf

Conversion Analysis by Zerf

Conversion Analysis by Zerf

SUMMARY

SUMMARY

SUMMARY

A quick look at the conversion pillars.

A quick look at the conversion pillars.

A quick look at the conversion pillars.

B

Conversion Qualification*

#

64

Website Rank

Hotel Nikko San Francisco’s Union Square page showcases a sleek hero video; room categories with imagery; special packages; dining and events info. Strong visual design but pricing clarity and social proof areas need improvement.

B

Conversion Qualification*

#

64

Website Rank

B

Conversion Qualification*

Hotel Nikko San Francisco’s Union Square page showcases a sleek hero video; room categories with imagery; special packages; dining and events info. Strong visual design but pricing clarity and social proof areas need improvement.

#

64

Website Rank

Hotel Nikko San Francisco’s Union Square page showcases a sleek hero video; room categories with imagery; special packages; dining and events info. Strong visual design but pricing clarity and social proof areas need improvement.

Note: This analysis is based on our own criteria, and may not reflect the most recent version of the website.

Note: This analysis is based on our own criteria, and may not reflect the most recent version of the website.

*The Conversion Qualification Score results from calculating an average of all individual scores and converting the numeric result into a letter using the American Grading system.

*The Conversion Qualification Score results from calculating an average of all individual scores and converting the numeric result into a letter using the American Grading system.

*The Conversion Qualification Score results from calculating an average of all individual scores and converting the numeric result into a letter using the American Grading system.

GENERAL COMMENTS

GENERAL COMMENTS

GENERAL COMMENTS

A brief overview of our findings.

A brief overview of our findings.

What's working

What's working

circle-check

circle-check

Striking hero section with immersive cityscape visuals

Striking hero section with immersive cityscape visuals

Striking hero section with immersive cityscape visuals

circle-check

circle-check

Well organized room categories with clear CTAs

Well organized room categories with clear CTAs

Well organized room categories with clear CTAs

circle-check

circle-check

High quality imagery conveys luxury and atmosphere

High quality imagery conveys luxury and atmosphere

High quality imagery conveys luxury and atmosphere

circle-check

circle-check

Consistent brand typography and color scheme

Consistent brand typography and color scheme

Consistent brand typography and color scheme

Things to improve

Things to improve

circle-exclamation

circle-exclamation

Hero video text sometimes hard to read in bright areas

Hero video text sometimes hard to read in bright areas

Hero video text sometimes hard to read in bright areas

circle-exclamation

circle-exclamation

Horizontal scroll arrows are subtle and can be missed

Horizontal scroll arrows are subtle and can be missed

Horizontal scroll arrows are subtle and can be missed

circle-exclamation

circle-exclamation

Pricing information not consistently visible on room cards

Pricing information not consistently visible on room cards

Pricing information not consistently visible on room cards

circle-exclamation

circle-exclamation

No customer reviews or ratings to support trust building

No customer reviews or ratings to support trust building

No customer reviews or ratings to support trust building

CATEGORIES

CATEGORIES

CATEGORIES

A focused analysis organized by key areas. Explore each category to gain targeted insights.

A focused analysis organized by key areas. Explore each category to gain targeted insights.

A focused analysis organized by key areas. Explore each category to gain targeted insights.

Great

Great

Keep it up!

Keep it up!

mobile

Responsive Design

85

/100

Responsive Design ensures your site is consistent and works perfectly across all devices.

Responsive Design ensures your site is consistent and works perfectly across all devices.

mobile

mobile

Responsive Design

Responsive Design

Responsive layouts adapt well across devices maintaining visual hierarchy and CTAs placement.

Responsive layouts adapt well across devices maintaining visual hierarchy and CTAs placement.

check

check

Layout adjusts smoothly from desktop to mobile without losing structure.

Layout adjusts smoothly from desktop to mobile without losing structure.

xmark

xmark

Some interactive elements like arrows and buttons shrink too much on smaller screens.

Some interactive elements like arrows and buttons shrink too much on smaller screens.

lightbulb

lightbulb

Ensure touch targets meet minimum size for easier mobile interaction.

Ensure touch targets meet minimum size for easier mobile interaction.

Great

Keep it up!

mobile

Responsive Design

85

/100

Responsive Design ensures your site is consistent and works perfectly across all devices.

mobile

Responsive Design

Responsive layouts adapt well across devices maintaining visual hierarchy and CTAs placement.

check

Layout adjusts smoothly from desktop to mobile without losing structure.

xmark

Some interactive elements like arrows and buttons shrink too much on smaller screens.

lightbulb

Ensure touch targets meet minimum size for easier mobile interaction.

Good

Good

Solid start

Solid start

Influence Principles

60

/100

Sites can apply psychological triggers, like social proof, scarcity, and authority, to guide visitors toward booking.

Sites can apply psychological triggers, like social proof, scarcity, and authority, to guide visitors toward booking.

Influence Principles

Influence Principles

Effective CTAs drive direct bookings but social proof and scarcity tactics are minimal.

Effective CTAs drive direct bookings but social proof and scarcity tactics are minimal.

check

check

Multiple CTAs for booking and offers increase conversion opportunities.

Multiple CTAs for booking and offers increase conversion opportunities.

xmark

xmark

Absent social proof and limited urgency elements reduce persuasion.

Absent social proof and limited urgency elements reduce persuasion.

lightbulb

lightbulb

Add guest reviews and limited time offers to boost trust and urgency.

Add guest reviews and limited time offers to boost trust and urgency.

Good

Solid start

Influence Principles

60

/100

Sites can apply psychological triggers, like social proof, scarcity, and authority, to guide visitors toward booking.

Influence Principles

Effective CTAs drive direct bookings but social proof and scarcity tactics are minimal.

check

Multiple CTAs for booking and offers increase conversion opportunities.

xmark

Absent social proof and limited urgency elements reduce persuasion.

lightbulb

Add guest reviews and limited time offers to boost trust and urgency.

Good

Good

Solid start

Solid start

sparkles

Originality & Creativity

65

/100

Great sites don't just follow best practices, they break the mold.

Great sites don't just follow best practices, they break the mold.

sparkles

sparkles

Originality & Creativity

Originality & Creativity

Uses classic luxury hotel patterns with elegant styling but lacks standout creative elements.

Uses classic luxury hotel patterns with elegant styling but lacks standout creative elements.

check

check

Typography pairing adds character beyond typical hotel websites.

Typography pairing adds character beyond typical hotel websites.

xmark

xmark

Overall layout remains conventional without unique interactive features.

Overall layout remains conventional without unique interactive features.

lightbulb

lightbulb

Incorporate interactive elements like parallax or micro animations to stand out.

Incorporate interactive elements like parallax or micro animations to stand out.

Good

Solid start

sparkles

Originality & Creativity

65

/100

Great sites don't just follow best practices, they break the mold.

sparkles

Originality & Creativity

Uses classic luxury hotel patterns with elegant styling but lacks standout creative elements.

check

Typography pairing adds character beyond typical hotel websites.

xmark

Overall layout remains conventional without unique interactive features.

lightbulb

Incorporate interactive elements like parallax or micro animations to stand out.

Good

Good

Solid start

Solid start

browser

User Experience (UX)

75

/100

UX is all about how easy and enjoyable it is to use your site.

UX is all about how easy and enjoyable it is to use your site.

browser

browser

User Experience (UX)

User Experience (UX)

Clear navigation through sections but horizontal scrolling can hinder discoverability.

Clear navigation through sections but horizontal scrolling can hinder discoverability.

check

check

Logical flow from rooms to amenities to dining guides user journey well.

Logical flow from rooms to amenities to dining guides user journey well.

xmark

xmark

Excessive choices visible at once can overwhelm visitors.

Excessive choices visible at once can overwhelm visitors.

lightbulb

lightbulb

Streamline decision paths and reduce simultaneous options to minimize cognitive load.

Streamline decision paths and reduce simultaneous options to minimize cognitive load.

Good

Solid start

browser

User Experience (UX)

75

/100

UX is all about how easy and enjoyable it is to use your site.

browser

User Experience (UX)

Clear navigation through sections but horizontal scrolling can hinder discoverability.

check

Logical flow from rooms to amenities to dining guides user journey well.

xmark

Excessive choices visible at once can overwhelm visitors.

lightbulb

Streamline decision paths and reduce simultaneous options to minimize cognitive load.

Good

Good

Solid start

Solid start

UX Writing

70

/100

Words shape action, and copy can make or break momentum.

Words shape action, and copy can make or break momentum.

UX Writing

UX Writing

Informative and inviting copy highlights experiences but sometimes truncates midsentence.

Informative and inviting copy highlights experiences but sometimes truncates midsentence.

check

check

Descriptive room and package details convey value proposition.

Descriptive room and package details convey value proposition.

xmark

xmark

Some paragraphs appear cut off disrupting the reading flow.

Some paragraphs appear cut off disrupting the reading flow.

lightbulb

lightbulb

Review content length to avoid truncation and ensure complete messaging.

Review content length to avoid truncation and ensure complete messaging.

Good

Solid start

UX Writing

70

/100

Words shape action, and copy can make or break momentum.

UX Writing

Informative and inviting copy highlights experiences but sometimes truncates midsentence.

check

Descriptive room and package details convey value proposition.

xmark

Some paragraphs appear cut off disrupting the reading flow.

lightbulb

Review content length to avoid truncation and ensure complete messaging.

Great

Great

Keep it up!

Keep it up!

80

/100

Good design isn’t just pretty, it’s strategic. A strong aesthetic builds trust and evokes emotion before a single word is read.

Good design isn’t just pretty, it’s strategic. A strong aesthetic builds trust and evokes emotion before a single word is read.

swatchbook

swatchbook

Design & Aesthetics

Design & Aesthetics

The design exudes luxury with crisp typography and spacious layouts paired with high-resolution imagery.

The design exudes luxury with crisp typography and spacious layouts paired with high-resolution imagery.

check

check

High quality imagery and consistent branding enhance perceived luxury.

High quality imagery and consistent branding enhance perceived luxury.

xmark

xmark

Text overlay on the hero video reduces readability in lighter scenes.

Text overlay on the hero video reduces readability in lighter scenes.

lightbulb

lightbulb

Increase contrast or add a subtle background to hero text for better readability.

Increase contrast or add a subtle background to hero text for better readability.

swatchbook

Design & Aesthetics

Great

Keep it up!

80

/100

The design exudes luxury with crisp typography and spacious layouts paired with high-resolution imagery.

check

High quality imagery and consistent branding enhance perceived luxury.

xmark

Text overlay on the hero video reduces readability in lighter scenes.

lightbulb

Increase contrast or add a subtle background to hero text for better readability.

ACTIONABLE INSIGHTS

ACTIONABLE INSIGHTS

ACTIONABLE INSIGHTS

Recommended steps to improve this website.

Recommended steps to improve this website.

Recommended steps to improve this website.

Important

Easy fix

Improve Hero Text Readability

Improve Hero Text Readability

Improve Hero Text Readability

Increase contrast between text and background or add a semi transparent overlay to ensure hero messaging is legible across all scenes.

Increase contrast between text and background or add a semi transparent overlay to ensure hero messaging is legible across all scenes.

Important

Moderate fix

Add Customer Reviews

Add Customer Reviews

Add Customer Reviews

Incorporate guest testimonials or star ratings prominently to leverage social proof and build visitor trust on room and package sections.

Incorporate guest testimonials or star ratings prominently to leverage social proof and build visitor trust on room and package sections.

Suggestion

Easy fix

Enhance Navigation Clarity

Enhance Navigation Clarity

Enhance Navigation Clarity

Make horizontal scrolling controls more visible and consider vertical layouts or pagination to improve section accessibility.

Make horizontal scrolling controls more visible and consider vertical layouts or pagination to improve section accessibility.

Suggestion

Moderate fix

Display Rate Transparency

Display Rate Transparency

Display Rate Transparency

Show starting rates directly on room cards and emphasize best rate guarantees to aid decision making and reduce bounce.

Show starting rates directly on room cards and emphasize best rate guarantees to aid decision making and reduce bounce.

YOUR TECH PARTNER

IN HOSPITALITY & TRAVEL

Copyright © 2024 Zerf | All Rights Reserved

Top Software Developers -

Hospitality & Leisure 2025

YOUR TECH PARTNER

IN HOSPITALITY & TRAVEL

Copyright © 2024 Zerf | All Rights Reserved

Top Software Developers -

Hospitality & Leisure 2025

Copyright © 2024 Zerf | All Rights Reserved

Top Software Developers -

Hospitality & Leisure 2025