how we helped travel ADVISORS rediscover the joy of selling
HOW WE HELPED TRAVEL ADVISORS REDISCOVER THE JOY OF SELLING
2025
HOSPITALITY INDUSTRY
CUSTOM SOFTWARE DEVELOPMENT
$600M PLATFORM SUCCESSFULLY MIGRATED
2025
HOSPITALITY INDUSTRY
CUSTOM SOFTWARE DEVELOPMENT
$600M PLATFORM SUCCESSFULLY MIGRATED
2025
HOSPITALITY INDUSTRY
CUSTOM SOFTWARE DEVELOPMENT
$600M PLATFORM SUCCESSFULLY MIGRATED
THE CALL FOR CHANGE
THE CALL FOR CHANGE
Sandals didn’t need to change their TA Portal. It already handled 60% of Unique Vacations’ sales — and UVI sells over $1 billion a year.
But they saw the opportunity.
Sandals didn’t need to change their TA Portal. It already handled 60% of Unique Vacations’ sales — and UVI sells over $1 billion a year.
But they saw the opportunity.
Sandals didn’t need to change their TA Portal. It already handled 60% of Unique Vacations’ sales — and UVI sells over $1 billion a year.
But they saw the opportunity.
A SMARTER, SMOOTHER PLATFORM
A SMARTER, SMOOTHER PLATFORM
The portal wasn’t living to its full potential.
Just imagine what the numbers could look like if the experience felt easier to navigate and was visually aligned to their new identity.
The portal wasn’t living to its full potential.
Just imagine what the numbers could look like if the experience felt easier to navigate and was visually aligned to their new identity.
That’s why this project was critical.
The portal wasn’t living to its full potential.
Just imagine what the numbers could look like if the experience felt easier to navigate and was visually aligned to their new identity.
That’s why this project was critical.
The client needed a cleaner, more intuitive interface — with faster navigation and quicker access to key information.
Our team made it happen.
The client needed a cleaner, more intuitive interface — with faster navigation and quicker access to key information.
Our team made it happen.
The client needed a cleaner, more intuitive interface — with faster navigation and quicker access to key information.
Our team made it happen.
THE CALL FOR CHANGE
Reimaging Navigation
We replaced the old static nav bar with a hamburger menu.
Reimaging Navigation
We replaced the old static nav bar with a hamburger menu.
This allowed us to display a new search bar and the Travel Advisor’s user info, allowing greater visibility and immediate access.
This allowed us to display a new search bar and the Travel Advisor’s user info, allowing greater visibility and immediate access.
Now, the hamburger menu allows access to navigation options, while simultaneously freeing up space in the nav bar.
Now, the hamburger menu allows access to navigation options, while simultaneously freeing up space in the nav bar.
Now, the hamburger menu allows access to navigation options, while simultaneously freeing up space in the nav bar.
User-Centered Home
The previous home section lacked the key information Sandals' TAs needed quick access to.
The previous home section lacked the key information Sandals' TAs needed quick access to.
We introduced a personalized dashboard showing the advisor’s key metrics at a glance.
This allows faster access to information, which translates into quicker decision-making.
User-Centered Home
The previous home section lacked the key information Sandals' TAs needed quick access to.
We introduced a personalized dashboard showing the advisor’s key metrics at a glance.
This allows faster access to information, which translates into quicker decision-making.
Easier Quoting
Previously, sending quotes to clients meant each quote had to be created and sent individually.
Easier Quoting
Previously, sending quotes to clients meant each quote had to be created and sent individually.
Now, Travel Advisors can build and compare quotes across multiple room options, based on a client’s budget, and send them all in one go.
It’s simpler for clients to review, and a huge time-saver for advisors.
Now, Travel Advisors can build and compare quotes across multiple room options, based on a client’s budget, and send them all in one go.
It’s simpler for clients to review, and a huge time-saver for advisors.
CODING WITH UX IN MIND
THE APPROACH
NOVEMBER
We rebuilt the portal’s codebase from scratch, because the existing system was hard to maintain and not designed to scale.
We rebuilt the portal’s codebase from scratch, because the existing system was hard to maintain and not designed to scale.
MARCH
Our team dedicated nearly an extra two months to making sure the project went live in the absolute best way possible.
MAY
We developed the new portal in parallel, and only swapped URLs with the live production site at launch. This became key to ensure a smooth transition, without interrupting the reservation process.
MAY
We developed the new portal in parallel, and only swapped URLs with the live production site at launch. This became key to ensure a smooth transition, without interrupting the reservation process.
THE TEAM
Technical Leader
ALEJANDRO PUTRINO BISCAYART
Technical Leader
ALEJANDRO PUTRINO BISCAYART
Technical Leader
ALEJANDRO PUTRINO BISCAYART
Technical Leader
ALEJANDRO PUTRINO BISCAYART
Technical Leader
MARÍA JOSÉ BUTTAZZONI
Technical Leader
MARÍA JOSÉ BUTTAZZONI
Technical Leader
MARÍA JOSÉ BUTTAZZONI
Technical Leader
MARÍA JOSÉ BUTTAZZONI
Meet our amazing team who turns ideas into powerful digital solutions
Technical Leader
LEONEL SUAREZ
Technical Leader
LEONEL SUAREZ
Technical Leader
LEONEL SUAREZ
Technical Leader
LEONEL SUAREZ
Technical Leader
MARCOS TRUCCO
Technical Leader
MARCOS TRUCCO
Technical Leader
MARCOS TRUCCO
Technical Leader
MARCOS TRUCCO
Technical Leader
SANTIAGO NUCERA
Technical Leader
SANTIAGO NUCERA
Technical Leader
SANTIAGO NUCERA
Technical Leader
SANTIAGO NUCERA
Technical Leader
LUCAS ESPINOSA
Technical Leader
LUCAS ESPINOSA
Technical Leader
LUCAS ESPINOSA
Technical Leader
LUCAS ESPINOSA
Technical Leader
MARTINA MATTIOLI
Technical Leader
MARTINA MATTIOLI
Technical Leader
MARTINA MATTIOLI
Technical Leader
MARTINA MATTIOLI
For us, projects are no longer just about maintaining a system. They’re about designing digital experiences that live up to the quality of our clients’ service.
We continue to expand its capabilities with an active roadmap built in partnership with Sandals.
We continue to expand its capabilities with an active roadmap built in partnership with Sandals.
For us, projects are no longer just about maintaining a system. They’re about designing digital experiences that live up to the quality of our clients’ service.
RESULTS
Successfully migrated a platform that handles $600M in transactions
Successfully migrated a platform that handles $600M in transactions
A new look & feel aligned with Sandals’ refreshed brand
A new look & feel aligned with Sandals’ refreshed brand
More intuitive navigation based on the real tasks of travel agents
More intuitive navigation based on the real tasks of travel agents
We continue to expand its capabilities with an active roadmap built in partnership with Sandals.
For us, projects are no longer just about maintaining a system. They’re about designing digital experiences that live up to the quality of our clients’ service.
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Hospitality & Leisure 2025
RESULTS
Successfully migrated a platform that handles $600M in transactions
A new look & feel aligned with Sandals’ refreshed brand
More intuitive navigation based on the real tasks of travel agents
NOVEMBER
We rebuilt the portal’s codebase from scratch, because the existing system was hard to maintain and not designed to scale.
MARCH
We followed an iterative and collaborative approach, validating decisions with both internal and external users to ensure we were solving real-world problems.
MAY
As we reimagined the visual design and information architecture, we also partnered with Sandals’ tech team to integrate data from their Online Booking Engine (OBE TA).
RESULTS
Successfully migrated a platform that handles $600M in transactions
A new look & feel aligned with Sandals’ refreshed brand
More intuitive navigation based on the real tasks of travel agents